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Customer Support Apprentice

Technology / Sales
Wolverhampton (WV1)
Ref: CS00002

About the Programme/Sector

This is a fantastic new career opportunity to work as a Customer Support Apprentice for Swoopos, based in Wolverhampton (WV1). This is an role will help you to gain a Customer Service Level 2 with full training provided.

Duties of the Role

- Dealing with telephone enquiries
- Making outbound calls to customers
- Dealing with email enquiries
- Account management
- Any other related duties to support business requirements


Please do not contact this employer. You must be eligible for the qualification first with the training provider, Gordon Franks Training, who will conduct the first interview (apply online or see the ‘contact details’ section). Once successful, your details will then be forwarded to the employer, for you to be considered for this vacancy.


Maths and English GCSE at grade 7 to 2 (A to E) or Functional Skills Level 1-2 or equivalents


Desired Qualities

- Confident
- Outgoing
- Motivated

Desired Skills

- Excellent telephone manner
- Good communication skills
- IT literate

Duration, Pay & Award

After 12 Months you will achieve a Customer Service Level 2 Standard with this apprenticeship.
The base salary is National Apprenticeship Minimum Wage.