Apprentice Administrator

Clements Healthcare
West Bromwich (B70)
Ref: BA00236

Job Role Description

Are you looking to start your administration career within a supportive Healthcare company?

If you're an excellent communicator, and can adapt to different work tasks, this role may be perfect for you.

We are working alongside Clements Healthcare, a leading care provider in the West Bromwich area. This growing business is looking to recruit fresh talent, as part of a Business Administrator Level 3 apprenticeship programme.

You'll be working alongside an experienced team, to support them with a variety of administrative duties.

About The Employer

Clements Health Care are a skilled care provider, providing quality care to various people who are in need of assistance in their everyday life. They ensure that their clients are happy, safe and are properly cared for with the services that Clements Healthcare offers. Their approach is to support the person first and the condition second, which means making sure their clients feel as independent as possible in a
warm, homely environment.

Role Duties

- Inbound and outbound phone calls (including calling candidates for vacancies)
- Assisting in developing rota for care workers
- Data entry
- Paperwork (chasing references, checking ID and applying for DBS's)
- Keeping both computer and paper files up to date for audit purposes
- Accounts and invoicing assistance when required
- Any other related duties to support business requirements

Training You'll Receive

Our Business Administrator Level 3 Standard includes modules such as:

- Document Production
- Communication Skills
- Project Management
- Online Safety
- Use of Microsoft
- Sustainability
- Interpersonal Skills
- Telephone Skills
- Managing Performance
+ Many more!

You will have access to a laptop and the internet to complete your training whilst in the workplace.

Desired Skills & Qualities

We require candidates to present the following skills:
- Good IT skills
- Excellent written and verbal communication skills
- Polite telephone manner
- Work well on own initiative and within a team
- Adaptable

We'd like candidates to present the following personal qualities:
- Motivated
- Enthusiastic
- Confident
- Positive attitude
- Approachable

Entry Requirements

General Requirements:
- Age 16+
- Not currently in Education, Employment or Training
- Eligible to work in England
- Looking for a career in administration

- Age 16-18: maths and English at GCSE or Functional Skills or equivalents (grades will be discussed at interview)
- Age 19+: must have maths and English GCSE grade 9 to 4 (A* to C), we also accept Functional Skills Level 2 or equivalent.

- We would like candidates to have some administration experience, although this is not essential


Working Hours

30 to 40 Hours Per Week


National Apprenticeship Minimum Wage

Job Benefits

This employer is looking to provide an opportunity for someone to launch their clerical/administrative career whilst helping support the business move forward.

Permanent employment is available should the learner successfully complete their apprenticeship and
maintain a high standard with their work.

After This Apprenticeship

You may want to further your education journey by applying for higher education courses at University.

This role will also qualify you to progress onto permanent employment within an administration role..

Things To Consider

Please do not contact this employer. You must be eligible for the qualification first with the training provider Gordon Franks Training, who will conduct the first interview (apply online or see the ‘contact details’ section). Once successful, your details will then be forwarded to the employer for you to be considered for this vacancy.

Please research us as the employer prior to an interview.