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Business Administration

About the Apprenticeship

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Key responsibilities of a Business Administrator may include: Data entry, Organising files and documents, creating documents using a computer, Dealing with enquiries, Managing diaries and organising meetings, Reception duties, Dealing with inbound and outbound calls, plus many more.

The Qualification

The Business Administrator apprenticeship is a minimum of 12 months and should typically be completed within 18 months. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment.

The need to communicate and represent their work clearly is reflected in the assessment methods of End Point Assessment (EPA). The assessment methodology provides fair, valid and rigorous assessment across the learning outcomes of the Standard and guidelines on completing assessment.


- Must be a UK/EU resident for the past 3 Years and eligible to work in the UK
- Must have a career choice in Business Administration
- Must have relevant work experience
- Must not be in Education, Employment or Training
- If you're Over 16 years old, we require Maths and English grades 9 to 4/A* to C
- If you're 16 to 18, we will discuss your grades during the initial interview